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YOUR MONEY – YOUR RULESRule 5 – Dealing with Delinquencies By Andrea Schlack & Robbie Burch Over the past many months we have discussed practices for building profit with good credit granting policies, but what about the collection process? You have followed the rules, you performed due diligence, the risk assessment was positive and terms were…
REALITY BITES: Where’s My Payment? By Andrea Schlack and Bobbie Burch Your company worked arduously convincing a customer to use your company as a vendor for goods and services: They finally agreed, providing you with a completed credit application/agreement which was then thoroughly reviewed, and the customer was deemed creditworthy, thus a credit…
CONNECT THE By Andrea Schlack & Robbie Burch The job is done and delivered – Your company expects payment – but instead of seeing green, you are now seeing red because the customer has claimed defects and damages, disputing what is due you. Sadly YOU now have to determine ‘what to do?’ Always remember to…
The Seven Deadly Sins of Credit Management By Robbie Burch LUST: Whenever a customer walks in and requests a line of credit there is an immediate rush to okay the order. The ability to make money and make a profit cannot overcome the due diligence process necessary to evaluate a potential customer before a…
The Twelve Steps To An Effective Credit Policy By Robbie Burch and Andrea Schlack Granting credit is like opening a Christmas present, you never know what you’ll get till it’s unwrapped! So, in the spirit of the holiday season, we here at PICB would like to share with all our clients and Members of The Printing…