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CONNECT THE By Andrea Schlack & Robbie Burch The job is done and delivered – Your company expects payment – but instead of seeing green, you are now seeing red because the customer has claimed defects and damages, disputing what is due you. Sadly YOU now have to determine ‘what to do?’ Always remember to…
The Seven Deadly Sins of Credit Management By Robbie Burch LUST: Whenever a customer walks in and requests a line of credit there is an immediate rush to okay the order. The ability to make money and make a profit cannot overcome the due diligence process necessary to evaluate a potential customer before a…
The Twelve Steps To An Effective Credit Policy By Robbie Burch and Andrea Schlack Granting credit is like opening a Christmas present, you never know what you’ll get till it’s unwrapped! So, in the spirit of the holiday season, we here at PICB would like to share with all our clients and Members of The Printing…
YEA OR NAY? Granting Credit is not rocket science, it is the art of determining Risks vs. Reward by using common sense to determine who should be trusted with credit and who should pay cash. I liken it to gambling: Would anyone ever go into a casino blindfolded, carrying a wallet full of exposed…
AFTER ALICE: A PRINTERS EXPERIENCE IN WONDERLAND WHAT is this place? This is where Mr. Jinx told me to meet him when he gave me this key. He promised the Queen would finally pay. “You’ll see, with me as your friend not only will you have no further problems with payment, but I will…
PRINTERS AND PIA MEMBERS BE WARNED! THE BAD GUYS ARE BACK AGAIN…. We have been alerted by an East Coast Member that they were recently victimized by the old Canadian mail scam and we wish to warn all to be very careful that you are not similarly victimized. THE EASY FIX —– Check the customer’s address and…